Customer Onboarding And Identity Verification

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Customer Onboarding and Identity Verification

Whether a customer uses your product for a long time or abandons it after a few months is significantly influenced by the customer onboarding process. When done correctly, it illustrates the worth of your offering and positions your clients for success. When done poorly, it makes customers wonder why they even bothered to sign up.

Efficient Onboarding

Capture ID data and authenticate government-issued document quickly and accurately to create trusted digital identities. Tailor the onboarding experience for each customer automatically process trusted users and route exceptions to a manual review process.

Risk Reduction and Fraud Detection

 Identify good customers you want to do business with and bad actors you want to avoid with a current view across all business lines. Ensure you are transacting with the right person by matching the ID with face match and liveness testing.